Monday, November 10, 2008
face-negotiation model
The face-negotiation model presented by Ting-Toomey is extremely interesting in its diversity and explanation. The model is controlled by separating factors of culture, then self contrual, then face concern, and finally conflict-style. The culture, whether individualistic or collectivistic, is based on the individuals person's place of birth, traditionally, and how that society developed. The U.S. is the supreme individualistic culture with the main focus on "I" and overall lack of community care. Japan is one of the leaders in the collectivistic cultures, with main thoughts on helping their country succeed. The path is then followed down all the way to the learned conflict styles, based on the four criteria mentioned above, to six conflict styles, including dominant, expressive, aggressive (individualistic), and integrating, helping, oblnging (collectivistic).
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Ting-Toomey's research as provided a more complex view of conflict management strategies and how those strategies are interpreted. What I found particularly interesting about this theory is its practical application. Toward the end of the chapter, Griffin points out how communicators can become more competent in intercultural facework. Knowledge is the first component. You have to have information about another culture to demonstrate sensitivity to it. Second is practicing mindfulness, which involves making a conscious choice to seek out multiple perspectives on an event. Last is interaction skill in which you communicate effectively and appropriately.
With all that said, though, I want to remind you that this week we're focusing on Chapters 34 and 35.
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